Expert Septic Tank Services in Ringwood, BH24 & The New Forest
Installation, Servicing, Maintenance & Repair

A septic tank separates waste, whereas a treatment plant will clean your household waste before it deposits it back into a natural watercourse.

A septic tank is typically used when a property isn’t connected to the main sewer, they are designed to collect ‘greywater’ and ‘blackwater’ from households. Usually found in the countryside and installed underground, it performs approximately 45% of the treatment to the water within, the remaining treatment needs to be carried out in the soak away (drainage field) which requires expert installation and maintenance. The treated effluent exits the tank and enters the drainage field (also known as a leach field), where further natural processes occur to purify the water before it returns to the environment. A septic tank needs to be emptied regularly, the frequency at which is needs emptying depends on the size of the tank and the number of people using the sewage system.

For new and replacement septic tanks, expert installation is required. If you are unsure whether you comply with the latest regulations or want to discuss through your drainage options, Smartseptic can carry out a septic tank survey and provide a recommendation based on your needs. As well as initial surveys, we specialise in septic tank installation and maintenance. This ensures your tanking needs are catered for at all stages of the lifecycle.

We cover every stage of your wastewater system's lifecycle with an in-house team of fully trained, insured engineers:

• Home Buyer Septic Surveys: Buying or selling a rural property in the BH24 area? A non-compliant or failing septic system can derail a property transaction or cost thousands to fix. We provide comprehensive CCTV drain surveys and compliance reports for conveyancing solicitors, ensuring total peace of mind before you exchange contracts.

• General Binding Rules Upgrades: If your older brick or concrete septic tank currently discharges into a ditch, stream, or surface water, it is now operating illegally under UK law. We specialize in upgrading legacy systems to compliant, aerated sewage treatment plants, handling everything from the groundworks to the final sign-off.

• Routine Septic Tank Emptying & De-sludging: Regular emptying prevents solids from overflowing and destroying your soakaway. Our tankers are experienced in navigating narrow New Forest cattle grids, woodland tracks, and tight rural driveways without damaging your property.

• Sewage Treatment Plant Servicing: Modern treatment plants require annual mechanical and electrical maintenance. We service all major manufacturers, testing effluent quality and servicing air blowers to keep your system running efficiently and odour-free.

Your Comprehensive Handover Pack

For all new installations and upgrades, we provide a comprehensive handover pack for your peace of mind, which includes:

• A compliance Certificate confirming adherence to .GOV General Binding Rules

• Building Control certificate

• Part P electrical certificate (where required)

• Manufacturer’s warranty (typically 25 years)

• Our 2‑year groundworks warranty, covering any issues arising from our work

• A service contract with a 15% discount on your system’s first service