SEPTIC TANKS
SERVICING, MAINTENANCE, INSTALLATION

A septic tank separates waste, whereas a treatment plant will clean your household waste before it deposits it back into a natural watercourse.

A septic tank is typically used when a property isn’t connected to the main sewer, they are designed to collect ‘greywater’ and ‘blackwater’ from households. Usually found in the countryside and installed underground, it performs approximately 45% of the treatment to the water within, the remaining treatment needs to be carried out in the soak away (drainage field) which requires expert installation and maintenance. The treated effluent exits the tank and enters the drainage field (also known as a leach field), where further natural processes occur to purify the water before it returns to the environment. A septic tank needs to be emptied regularly, the frequency at which is needs emptying depends on the size of the tank and the number of people using the sewage system.

For new and replacement septic tanks, expert installation is required. If you are unsure whether you comply with the latest regulations or want to discuss through your drainage options, Smartseptic can carry out a septic tank survey and provide a recommendation based on your needs. As well as initial surveys, we specialise in septic tank installation and maintenance. This ensures your tanking needs are catered for at all stages of the lifecycle.

Septic Tank Installation & Upgrades

If your property is not connected to the main sewer, we provide expert septic tank installations. Because older tanks often discharge directly into watercourses which is now illegal under the 2021 Environment Agency regulations we specialise in upgrading non-compliant systems. We handle everything from the initial survey and groundworks to ensuring your new system safely filters effluent through a compliant drainage field.

Septic Tank Servicing & Emptying

To keep your system running smoothly and prevent foul odours or blockages, a septic tank needs to be emptied and serviced regularly. The frequency depends on the size of your tank and household. Our experienced engineers provide routine maintenance to ensure your tank is operating efficiently and safely at all times.

Surveys & Compliance Advice

Unsure if your current setup meets the latest General Binding Rules? We can carry out a full septic tank survey and provide honest recommendations on whether your system is compliant, or if it needs to be upgraded to a modern sewage treatment plant.

Upon completion, you will receive a comprehensive handover pack, including:

For all new installations and upgrades, we provide a comprehensive handover pack for your peace of mind, which includes:

• A compliance Certificate confirming adherence to .GOV General Binding Rules

• Building Control certificate

• Part P electrical certificate (where required)

• Manufacturer’s warranty (typically 25 years)

• Our 2‑year groundworks warranty, covering any issues arising from our work

• A service contract with a 15% discount on your system’s first service